About Us

Welcome to Kingsmen Hospitality Services – the premier provider of hospitality training in Thailand and Southeast Asia!
If you’re looking to take your hospitality business to the next level, look no further. At Kingsmen, we understand the unique challenges that businesses in the hospitality industry face when it comes to training and developing their staff. With high turnover rates and the dynamic nature of the industry, it’s important to have a training program that is fast, easy to understand, and accessible at all times. That’s where we come in.
Our comprehensive e-learning platform and guest experience audits are tailored specifically for the Thai and Southeast Asian hospitality and service industry. Our platform combines e-learning with hands-on training to ensure that your staff has all the resources and tools they need to succeed. And with our guest experience audit, you’ll receive a data-driven report that helps you identify areas for improvement in your service and operations, thanks to mystery shoppers, expert auditors, and video footage.
Don’t settle for mediocre service – choose Kingsmen and watch your business soar to new heights. Thank you for considering us as your partner in training and development.

Meet the Team

At Kingsmen Hospitality Services, we are proud to be led by a team of passionate and experienced hospitality specialists. With over 80 years of combined experience in the restaurant and hotel industry, our founders have the knowledge and expertise to deliver top-quality e-learning and auditing solutions for staff in the hospitality industry across Thailand and Southeast Asia.
Based in Bangkok, our team is dedicated to helping hospitality businesses improve their operations and deliver exceptional service to their guests. We are a trusted partner for businesses looking to take their training and development to the next level.
Michael Clarke
CEO & Co-Founder
Roman Fix
CLDO & Co-Founder
Natthanit Manthanakit
Graham Brain​
Director & Partner
Paul Clarke
Senior Auditor

what clients say

We first used Kingsmen during the pre-opening of Sorn, supporting us on our journey to our first Michelin Star and placing us in San Pellegrino Asia’s 50 Best Restaurants list. Since this success, we have consistently used Kingsmen to train our team

Supaksorn “Ice” Jongsiri Executive Chef & Owner @ Sorn, 2022

We used Kingsmen for Front Office training and have not been disappointed since they have come in. They are very hands-on and use a lot of role play in their training, making it fun and effective for our team.

Alexander Schillinger General Manager @ Sukhothai, 2021

Kingsmen helped us with our pre-opening and training of our whole team. They have been a great asset for us and helped us evaluate each team member we have. I would not hesitate to highly recommend their services to anyone looking to improve their service levels.

Jutamas “Som” Theantae Executive Chef & Owner @ Karmakamet, 2018
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Book a consultation

See how Kingsmen can improve your business through our hospitality training and auditing services. Fill out the form to request a free product demonstration.

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