At Kingsmen we have always looked at how many resources hospitality businesses use on replacing, training & developing their staff. As there is naturally a large staff turnover in the hospitality industry, due not only to seasonal influences but also the dynamics of the industry, the requirements needed for a great training program must be that it is fast, easy to understand and accessible at all times. Furthermore, the consistency and level of service has always been an issue among the hospitality industry.
Kingsmen provides an e-learning platform and guest experience audits for the Thai & South-east Asia Hospitality & Service industry. Our Platform is a blend of e-Learning & operations training making sure that the staff has all the resources & tools needed to develop and perform their daily duties.
Our Guest Experience Audit provides a data driven report helping identify where one can improve their service and operations, through Mystery Shoppers, Expert Auditors & Video Footage.
Supaksorn “Ice” Jongsiri
Executive Chef & Owner @ Sorn, 2022
We first used Kingsmen during the pre-opening of Sorn, supporting us on our journey to our first Michelin Star and placing us in San Pellegrino Asia’s 50 Best Restaurants list. Since this success, we have consistently used Kingsmen to train our team
General Manager @ Sukhothai, 2021
We used Kingsmen for Front Office training and have not been disappointed since they have come in. They are very hands-on and use a lot of roleplay in their training, making it fun and effective for our team.
Jutamas “Som” Theantae
Executive Chef & Owner @ Karmakamet, 2018
Kingsmen helped us with our pre-opening and training of our whole team. They have been a great asset for us and helped us evaluate each team member we have. I would not hesitate to highly recommend their services to anyone looking to improve their service levels.
Meet the Team
Founded in 2017 by an unparalleled team of passionate, caring and trusted Hospitality Specialists, with more than 80 years of combined experience in the restaurant & hotel industry.
Kingsmen Hospitality Services is a Bangkok based company delivering eLearning & auditing solutions for staff in the hospitality industry, across Thailand and South East Asia.