Improve your revenue byt giving your staff the best hospitality training.
YOUR TEAM IS AT
THE CENTER OF YOUR SUCCESS

MEET KINGSMEN

"We insist on being your strongest ally in
developing your team. We know your team is
your largest asset and by nurturing and
evolving them, you will reap endless rewards"

Michael F.J. Clarke
CEO & Co-Founder
The Sukothai Hotel utilizes our hospitality training.
WOLF 984 relies on our hospitality audits.
Sorn, fine southern eating emjoys the advantages of our hospitality training.
Alexander's German Eatery benefits from our staff audits.
Shun by Yanagiya listens to our establishment audits.
Bangkok Bob's has improved their revenue by using our hospitality training.
LK Group uses staff audits and establishment audits to improve their performance.

WHO WE SERVE

Restaurants

Audit restaurant establishments and train hospitality staff

Hotels

Audit hotels and train all hotel staff

Bars

Audit establishments and train bar staff

Retail

Train retail staff to serve your customers better

THE WAY WE WORK

Regardless of the size of your Team,
You can rest assure that our Solution will work for you!

Through a combination of our Guest Experience Audit & Hybrid Training we offer you the most complete and innovative Training & Development Solution on the Market.

This systematic & data-driven approach to developing your team is:

  • Property Specific
  • Scalable
  • Consistent
  • Cost Effective
  • KPI Based
Learn More
better staff happier customers
academy training app

OUR ACADEMY APP

Our Academy App has been developed with the end user in mind.... YOUR TEAM
  • All Training Content in 1 Place with 24 Hour Access
  • Dynamic and Easy User Interface, available in both
  • Can Customize Everything With Your Branding
  • Games, Scoring, Leaderboards & Rewards
  • Job Specific & Individual Learning Paths
  • On-the-Job Training Checklist & Schedules

Gamification

Makes the learning fun and lets your team compete against each other, using games, quizzes, leaderboards & rewards.

Multi-lingual

Everything on the Academy App is all either in Thai or English – making it easy for your team to understand and learn.

Progress Reports

Celebrate your teams new skills. We send you monthly progress reports or you can login on your Dashboard and see how they are doing for yourself.

Training Books

All modules come with downloadable learning training books that reinforce and complement what your team have been learning.

Microlearning

Engage your team and boost their skills with micro-learning video lessons that they’ll enjoy and remember.

Certification

Your team earn certificates for completed courses, building your teams confidence and making it easy to spot progress.

Job Specific

Ensure job-readiness and eliminate redundant training with curated sequences of courses tailored to specific job roles.

Compliance Training

Educate your team on laws, regulations and company policies that apply to their day-to-day job responsibilities.

OUR SERVICES

Guest Experience Audit

GUEST EXPERIENCE (GX) AUDIT

We analyze your current Guest Experience through the assessment of your team, an in-depth guest analysis, and our expert mystery shoppers evaluate all aspects of your guest journey. We provide you with a score & an overview of your Guest Experience along with actionable insights and clear recommendations in how to improve.

STAFF AUDIT

Kingsmen have developed their own psychometric test that covers, Hospitality Mindset, Soft Skills and Personality Traits. The test takes 30 minutes and will give you a large indication of whether your current staff or new hire have what it take to succeed or whether they are a good cultural fit for your team

Staff Audit
Hybrid Training

HYBRID TRAINING

Our hybrid training is a blend of App Learning, Live Training & On-the-Job Training. Your team can learn or relearn any skills at anytime - in the most efficient and effective way, while being able to track their developmenet and progress along the way.

PRE-BOARDING

With our Pre-boarding service, every new Team member can quickly and easily complete fundamental skills training to bring them up to speed with your culture, service, menu and brand standards before they even start working with you!

pre-boarding
on-boarding

ON-BOARDING

Every new Team member deserves to feel like their own professional development pathway has been considered from Day 1. Kingsmen provide you with a strong on-boarding program with clear expectations, clear direction, and a clear learning path, essential to build a confident team.

OUR SOLUTIONS

Package Pricing

4 Hours Live Training per Month

Monthly Staff Evaluation & Progress Report

24hr/day Training via Academy App

Staff Learning Paths Customized for Each Team Member

Quarterly Gues Experience(GX) audits

Regular Staff Audits

1,999 THB Per Staff / Month*
training and audits to improve your customers enjoyment

Let's Talk

Fill out the form below to schedule a short demonstration!

Learn how our Auditing & Training
services can help you:

How can hospitality training increase your revenues?
Increase Revenues
Hospitality audits ensure guest satisfaction.
Improve Guest Satisfaction
Hospitality training decreases the cost of running your business.
Decrease Costs
hospitality audits assists with staff retention by identifying issues that need solving.
Improve Retention Rates
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Kingsmen Hospitality Services
Bespoke Hospitality Training and Staff/Establishment Audits